Privacy Policy

This Privacy Policy explains how TORQ SIM SP. Z O.O. processes personal data collected through the website available at torqsim.com, including through the contact form and related communication.

1. Data Controller

The controller of your personal data is:

TORQ SIM SP. Z O.O.
Chełmżyńska 180J
04-464 Warsaw
Poland
VAT ID: PL9522279187

You can contact us regarding privacy matters by using the contact form available on our website or by writing to our registered address above.

2. What data we collect

We may collect the following categories of personal data:

Data provided through the contact form

First name, last name, email address, selected inquiry subject, message content and, if selected, preferred simulator configuration. If you choose to provide them, we also collect optional details you enter voluntarily: company name, country, and the profile that best describes you (for example private sim racer, team, commercial sim center or distributor). These optional fields are not required to submit the form.

Data included in communication

Any information you voluntarily provide when contacting us.

Technical data

IP address, browser type, device information, operating system, approximate location based on technical data, website usage data, timestamps, server logs and cookie preferences.

Cookie and analytics data

Depending on your cookie choices, we may process information about how you use our website, including page views, interactions and campaign-related data.

3. Why we process your data and legal basis

We process your personal data for the following purposes:

Handling inquiries and responding to messages

We process data submitted through the contact form to respond to your inquiry and, where applicable, to prepare a tailored commercial offer.
Legal basis: Article 6(1)(b) GDPR — taking steps at your request before entering into a contract.

Business communication and relationship management

We may store and manage correspondence related to inquiries, quotes, cooperation opportunities and B2B communication.
Legal basis: Article 6(1)(f) GDPR — our legitimate interest in managing business communication and maintaining commercial relationships.

Establishing, pursuing or defending claims

We may process data where necessary to protect our legal interests.
Legal basis: Article 6(1)(f) GDPR — our legitimate interest in protecting our rights.

Website security and technical maintenance

We process technical data and server logs to ensure website security, prevent abuse, diagnose errors and maintain proper operation of the website.
Legal basis: Article 6(1)(f) GDPR — our legitimate interest in securing and maintaining the website.

Analytics and marketing cookies

If such tools are used, we process cookie-related data only where required consent has been given.
Legal basis: Article 6(1)(a) GDPR — your consent.

4. Voluntary nature of providing data

Providing personal data through the contact form is voluntary, but some data is necessary for us to respond to your inquiry. If you do not provide the required information, we may be unable to process your inquiry or prepare a response.

5. Who may receive your data

Your personal data may be shared with:

• hosting and website maintenance providers,
• email and communication service providers,
• IT and security service providers,
• analytics, advertising or external media providers, only where applicable and subject to your cookie choices,
• legal, accounting or business advisors, where necessary,
• public authorities, if required by law.

We do not sell your personal data.

6. International data transfers

Some of our service providers may process data outside the European Economic Area. If this happens, we use appropriate safeguards required by applicable law, such as European Commission Standard Contractual Clauses, adequacy decisions or other legally recognized transfer mechanisms.

7. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

Contact form inquiries are usually stored for the time needed to handle the inquiry and related communication. If the inquiry leads to business negotiations, a quote or cooperation, we may retain the correspondence for the period necessary to manage the relationship and protect our legal interests.

Technical logs are stored for the period necessary for security and maintenance purposes.

Cookie consent records are stored for as long as necessary to document and manage your cookie choices.

Where data must be retained due to legal, tax or accounting obligations, it will be stored for the period required by applicable law.

8. Your rights

You have the right to:

• access your personal data,
• request correction of inaccurate data,
• request deletion of your data,
• request restriction of processing,
• object to processing based on legitimate interests,
• request data portability, where applicable,
• withdraw consent at any time, where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You also have the right to lodge a complaint with the Polish supervisory authority:

President of the Personal Data Protection Office
Urząd Ochrony Danych Osobowych
Warsaw, Poland

9. Automated decision-making

We do not use your personal data for automated decision-making, including profiling that produces legal effects or similarly significant effects.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.